Terms of Service

Last updated June 26, 2026

These terms cover your use of LIMINALLOUD, including our website, audio plugins, the LIMINAL Hub app, and the LIMINAL UI Kit. By creating an account or using any of it, you agree to these terms. If you do not agree, do not use the services.

1. Who we are

We are LIMINALLOUD ("we", "us", "our"). We operate https://www.liminalloud.com (the "Site") and the related products and services that link to these terms (together, the "Services"): our audio plugins (VST3 and Audio Unit), the LIMINAL Hub desktop app, and the LIMINAL UI Kit. You can reach us at info@liminalloud.com.

We may update these terms from time to time. When we do, we update the "Last updated" date above. Your continued use of the Services after a change means you accept the revised terms. The Services are intended for users 13 or older. If you are under 18, you may use the Services only with the involvement and consent of a parent or guardian who agrees to these terms on your behalf.

2. The Services

LIMINALLOUD makes audio plugins for music production and a desktop app (the LIMINAL Hub) to install and license them, plus the LIMINAL UI Kit, a set of interface components for developers. Some products are free and some are paid. We may add, change, or remove products at any time.

3. Your account

You may need an account to install plugins, manage licenses, or make purchases. You are responsible for keeping your password confidential and for everything done under your account. The information you give us must be accurate and kept up to date. We may suspend or terminate an account that provides false information or is used in violation of these terms.

4. Purchases and payment

Paid plugins and UI Kit packs are one-time purchases. Payments are processed by Polar (Polar Software, Inc.), our reseller and merchant of record, who handles checkout, payment, and applicable sales tax, and who is responsible for payment-related inquiries and refunds. We do not see or store your full card details.

You agree to provide accurate purchase information and authorize the charge shown at checkout. Prices may change at any time. We may refuse or cancel an order, or limit quantities, at our discretion, including orders that appear to be for resale. Because these are digital goods delivered immediately, refunds are handled per Polar's buyer terms and applicable law. We do not currently offer subscriptions.

5. Licenses to use our products

Plugins. When you obtain a plugin (free or paid), we grant you a non-exclusive, non-transferable, revocable license to install and use it to make music, including in commercial projects. You may not resell, redistribute, or share the plugin installer or its license token, and you may not reverse engineer the software except where the law allows it.

LIMINAL UI Kit. The UI Kit is sold under its own license agreement, which sets out what you can do per tier. See the UI Kit License. Where that agreement and these terms differ for the Kit, the UI Kit License controls.

We own or license all intellectual property in the Services, including the software, designs, audio, text, graphics, trademarks, and logos. Except for the licenses granted here, all rights are reserved.

6. Acceptable use

You agree not to:

Breaching this section is a material breach and may result in immediate termination of your right to use the Services.

7. Feedback

If you send us ideas, suggestions, or feedback about the Services, you agree we may use them for any purpose without obligation or compensation to you.

8. Third-party links and services

The Services may link to or rely on third-party websites and services (for example, our payment processor, or sites we link to). We do not control and are not responsible for their content, products, or practices. Your dealings with third parties are between you and them.

9. Privacy

We care about your data. Our Privacy Policy explains what we collect and how we use it, and is part of these terms. The Services rely on infrastructure in the United States; by using them you consent to your information being processed there.

10. Term and termination

These terms apply while you use the Services. We may, at our discretion and without notice or liability, suspend or end your access to the Services or delete your account for any breach of these terms or applicable law. If your account is terminated, you may not create a new one without our permission.

11. Changes and availability

We may change, suspend, or discontinue any part of the Services at any time, and we may modify or stop supporting a product, without liability to you. We do not guarantee the Services will always be available or error-free, and we are not liable for any loss from downtime or interruptions.

12. Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU USE THE SERVICES AT YOUR OWN RISK. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LIMINALLOUD AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITS, SO SOME MAY NOT APPLY TO YOU.

14. Indemnification

You agree to defend, indemnify, and hold harmless LIMINALLOUD and its operators from any claim or demand, including reasonable legal fees, arising from your use of the Services, your breach of these terms, or your violation of any law or third-party right.

15. Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. The parties will first try to resolve any dispute informally by contacting each other for at least 30 days. If that fails, the dispute will be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association, seated in Travis County, Texas, on an individual basis (no class actions). Either party may seek injunctive relief in court to protect its intellectual property. Any claim must be brought within one year of when it arose.

16. Electronic communications

By using the Services, creating an account, or emailing us, you consent to receive communications from us electronically, and you agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing.

17. General

These terms, plus our Privacy Policy and any product-specific license, are the entire agreement between you and us regarding the Services. If any part is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. We may assign these terms; you may not. There is no partnership, agency, or employment relationship between us.

18. Contact

LIMINALLOUD
info@liminalloud.com


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